Tag: intentional-living

  • Why I Stopped Calling It a Personal Operating Model

    In my last two posts I mentioned, almost in passing, that I had changed the name of the system I’ve been building. For months I called it a Personal Operating Model. Now I call it the Faithfulness Coach. A few people asked why — and the honest answer turns out to be long enough, and revealing enough, to deserve its own post.

    Names are not decoration. In the work I do with organisations, the wrong name for a function or a process quietly distorts how people use it for years. The same is true here. The name you give a personal system tells you — every time you open it — what it’s for. Get the name wrong, and you’ll optimise for the wrong thing without ever noticing.

    What “Personal Operating Model” got right

    I didn’t choose the original name carelessly. I’ve spent forty years helping organisations design operating models — the systems, processes, and governance that make things actually work — and when I turned that same lens on my own life, a Personal Operating Model was the accurate description. It captured the structure: where information lives, what happens daily and weekly, what gets automated, what needs my judgment, and what needs a real conversation.

    That structure was — and still is — genuinely useful. So the problem was never that the name was inaccurate. The problem was that it was incomplete in a way that mattered.

    What the name quietly hid

    “Operating model” answers the question how does this run? It’s a structural question — an engineering question. And if that’s the only question your system asks, you will build something efficient that points at nothing in particular.

    I wrote in the last post about exactly this risk: a flawless system built on efficiency logic, with no prior question about what the efficiency is for. Tasks done, areas managed, progress visible — and the soul running dry. A name that foregrounds the operating model keeps your attention on the machinery. It rewards you for tuning the engine. It says nothing about the direction of travel.

    But the direction of travel was always the point. The core question I built into the system from the start was never how productive am I? It was does what I’m doing today bring me closer to where I want to be? That isn’t an operating-model question. It’s a faithfulness question.

    The question the system actually answers

    So I renamed it after the question it’s really designed to ask: am I being faithful to what I said matters most?

    That’s a different standard from productivity, and a harder one. Productivity asks how much you got through. Faithfulness asks whether the things you got through were the things you actually meant to be doing — the relationships, the commitments, the purpose you named when you were thinking clearly, rather than the urgent noise that crowded them out this week.

    “Personal Operating Model” describes the structure. “Faithfulness Coach” names the question. Once I saw that distinction, keeping the old name felt like calling a compass a “navigation device” — technically true, and missing the entire point.

    Why “Coach” — and an honest word about what it is

    I’ll be straight about the other half of the name, because it raises a fair question. “Coach” sounds like a product — something you could buy, or sign up for. So let me say plainly where this stands.

    Right now, the Faithfulness Coach is a personal system. I built it for myself, I use it every day, and it is not something you can buy. There’s no waitlist and no launch.

    But I chose the word “Coach” deliberately, and not only because it describes what the system does for me — surfacing the right question at the right moment, challenging me toward my own judgment rather than deciding on my behalf. I chose it because I’m genuinely curious whether what I’ve built for myself is something other people would want. I don’t know yet. That’s an honest I don’t know, not a coy one.

    So treat this less as a launch announcement than as an open question. More on that at the end.

    A word about “Faithfulness”

    One more honest note, because I work in a secular Finnish business context and I would rather name this than pretend it isn’t there. “Faithfulness” has a religious ring, and for me the word does carry that — my own purpose is rooted in faith, in being present to my wife and family, and in serving my community.

    But the standard the word points to doesn’t require you to share my faith. To be faithful to what matters most to you — your people, your health, your work, whatever you would name in your clearest moment — is a test anyone can apply. The name broadcasts a little before the explanation catches up, and I’ve decided I’m comfortable with that. It is a more honest name than a neutral one would be.

    Is your voice still yours?

    In the last post I ended on a question I keep returning to: is your voice still yours? — the worry that as we let tools think, write, and decide for us, we quietly hand over the very judgment they were meant to support.

    I came across a sharp illustration of the stakes recently. The Oxford mathematician John Lennox, writing about living well in an age of intelligent machines, described discovering a deepfake channel built in his name — fabricated lectures, thousands of followers, his own face and voice saying things he never said. What unsettled him most was not the technology but how easily people believed it: even careful, well-educated people couldn’t tell the counterfeit from the man. When a machine can manufacture your voice convincingly enough to fool the people who know your work, the question is your voice still yours? stops being philosophical. The only real defence is not technical. It is knowing what you actually stand for — clearly enough that no imitation can dislodge it.

    The rename is my small answer to that question, turned inward. A “Personal Operating Model” is the kind of thing you could imagine handing to a sufficiently clever machine to run on your behalf. A Faithfulness Coach is not. The whole design rests on the system strengthening my discernment, never replacing it — and the name now says so out loud. What the tools must never take over is authorship of my own life: the source of the idea, the judgment, the accountability for where it all points.

    Where this is going — and a question for you

    I’ll keep writing about how the system actually works — the review cadence next, most likely, because that’s where a good system most often quietly fails.

    But I also want to ask you something, because the “Coach” question is real and I would rather find out honestly than guess. If you’ve been building something like this for yourself — or quietly wishing you had a way to live and work more faithfully to what you’ve said matters most — I would like to hear from you. Not to sell you anything; there is nothing to sell yet. Only to learn whether the thing I built for myself is a thing other people would actually use, and what it would need to do for you.

    If that’s you, get in touch at martin@bilboconsult.com or on LinkedIn. Tell me what you would want it to be.


    This is the third post in an ongoing series on the Faithfulness Coach. The first post, The Intentional Living Engine — Why Your Life Needs an Operating Model, introduces the framework; the second, What the Pope’s AI Encyclical Says to Anyone Trying to Live Faithfully, connects it to questions of AI and human judgment.


    Martin Kallenbach is an independent IT management consultant based in Helsinki. He helps organisations with transformation, service integration, and governance — and is applying the same thinking to the question of how to live well and intentionally.

  • What the Pope’s AI Encyclical Says to Anyone Trying to Live Faithfully

    Why I’m writing this

    In my first post here, I described what I had been building quietly for several months: a Personal Operating Model — a structured system for living intentionally. It applies the same enterprise architecture thinking I use with clients to the question of how to actually follow through on what matters. The core problem it addresses isn’t time management. It’s the gap between good intentions and consistent action. The core question it asks every day is: does what I’m doing today bring me closer to where I want to be?

    Since that post, I’ve stopped calling it a Personal Operating Model. The name that fits better is the Faithfulness Coach — because the question the system is actually designed to answer isn’t how productive am I? but am I being faithful to what I said matters most? That’s a different standard, and it deserves a different name. I’ll use it from here on.

    On 15 May 2026, Pope Leo XIV signed Magnifica Humanitas — On Safeguarding the Human Person in the Time of Artificial Intelligence. It was released ten days later and has been widely discussed since. I am not Catholic. I don’t usually read papal documents. But when I read this one, I kept stopping — not because it surprised me, but because it kept expressing, in principled and precise language, things I had arrived at intuitively while building the Faithfulness Coach.

    That convergence seems worth writing about.

    The same week the encyclical was released, Cal Newport — computer scientist, author of Deep Work, and a fellow at Georgetown’s Digital Ethics Institute — published a short essay called “On God and LLMs.” Newport is not Catholic, and makes no reference to the encyclical. He is working from Rabbinic commentary on the same Genesis 2 passage the encyclical draws on. Onkelos, a Roman-era Torah scholar, translates the Hebrew nefesh chaya — usually rendered “living being” — as ruach memalela: speaking spirit. Rashi reinforces it: speech is not merely central to the human person, it is what makes humans unique among all creation. From that foundation Newport asks whether we should be so quick to extend the ruach memalela to machines — letting them write and speak on our behalf. He calls it, simply, profane.

    Two writers, different traditions, the same Genesis text, the same week. That convergence also seems worth noting.

    I want to be clear about what this post is and isn’t. It isn’t a theological endorsement or a commentary on Catholic teaching. It’s a practitioner reading a carefully argued public document about AI and human dignity — and recognising the argument. If you’ve been thinking about how to use AI tools in your life without being quietly reshaped by them, the encyclical has useful things to say whether or not you share its theological premises.

    I’ll take five statements from the document and show where each one lands in the context of a Faithfulness Coach.


    What the encyclical actually argues

    The encyclical’s central concern is what Leo XIV calls the technocratic paradigm: the tendency, once efficiency and control become the dominant standard, to measure everything — including people — by output, performance, and utility. It traces this logic through AI systems, labour markets, autonomous weapons, and the erosion of genuine human relationships. And it asks whether we are building toward something good, or just building faster.

    The document is grounded in Catholic social teaching, but its diagnostic framework is accessible to anyone. It draws on the Tower of Babel and the rebuilding of Jerusalem as two archetypes of how communities respond to transformative change. It borrows Paul VI’s distinction between having more and being more. It applies the principle of subsidiarity — that higher systems must never absorb the responsibility of lower ones — to the digital realm in a way I hadn’t seen done before.

    You don’t have to accept the theological argument to find the analysis valuable.


    Two ways to build: Babel or Jerusalem

    The encyclical’s governing image is two building projects. Babel: a tower built on self-assertion, efficiency, and homogenisation — a single language to master everything, a monument to human capability, built without asking what it is for. Jerusalem under Nehemiah: rebuilt from rubble, relationships restored before stones, each household assigned its own section of wall, strength acknowledged as coming from a source beyond the builders.

    Leo XIV calls the Babel failure mode the “Babel syndrome”: the pretence that a single system — even a sophisticated digital one — can translate the mystery of the person into data and performance. It’s not a failure of ambition. It’s a failure of purpose.

    I wrote in my first post that the biggest risk in building this kind of system isn’t that it fails — it’s that it works perfectly while pointing at the wrong thing. Tasks done, areas managed, progress visible, soul running dry. I called it the good-idea cycle’s quieter cousin. The encyclical names it more precisely: a flawless system built on efficiency logic, without a prior question about what the efficiency is for, is a personal Tower of Babel.

    The Jerusalem alternative isn’t less sophisticated. It’s differently ordered. Relationships before structure. Purpose before productivity. The governance question isn’t how do I optimise this? but toward what end?

    The novelist N. Scott Momaday, writing about the dilution of language in the modern Western world, described the Babel pattern from the outside: “He has diluted and multiplied the Word, and words have begun to close in on him. He is sated and insensitive; his regard for language — for the Word itself — as an instrument of creation has diminished nearly to the point of no return. It may be that he will perish by the Word.” Momaday was writing about print culture. He could have been writing about generative AI. Multiplying output is not the same as building something that matters.

    The Faithfulness Coach application: before you automate a single workflow or build a single dashboard, name what the system is for. Not what it does — what it serves. That question has to be upstream of every design decision, or you’re building Babel.


    Having more without being more

    Paul VI wrote this in 1967. Leo XIV quotes it because it describes something that AI makes newly urgent: the possibility of gaining ever more capability — speed, reach, information, output — while the person gaining it remains exactly as they were, or becomes less.

    This is the encyclical’s most direct challenge to the optimisation mindset. More productivity tools, more automation, more AI assistance — none of it answers the prior question: is this making you more the person you want to be, or just making you faster?

    The Faithfulness Coach turns on exactly this hinge. The core governance question I’ve built into my monthly review is: does what I’m doing today bring me closer to where I want to be? Not how much did I accomplish? but am I moving in the right direction?

    That’s a different question from anything a task manager asks. Productivity systems optimise for throughput. A Faithfulness Coach — if it’s designed correctly — optimises for faithfulness to purpose. Efficiency in service of the wrong things is just faster drifting.

    Newport’s ruach memalela argument sharpens this further. It is possible to have vastly more output — AI-generated words in your inbox, AI-written posts under your name, AI responses to emails you signed — while becoming less of a speaking spirit. More words does not mean more voice. If your system is producing more while your own articulation, reflection, and genuine communication waste away, it has solved the wrong problem.

    The encyclical gives this distinction a name and a principled argument. It also makes the stakes clearer: the same dynamic that plays out in individual lives plays out at civilisational scale. A society that measures human worth by productivity and utility has the same design flaw as a personal system that mistakes activity for progress.

    The Faithfulness Coach application: audit your review cadence. Does it ask how much? or toward what? If only the former, the system is optimised for Babel.


    The tool should support you, not replace you

    This is the idea I found most generative — and the one least discussed in the public reaction to the encyclical. The encyclical gives it an old, slightly forbidding name: subsidiarity. But the principle underneath is simple.

    It says a decision should be made at the lowest level that can make it well, and that bigger systems exist to support the smaller ones — never to take over what they can do for themselves. A good manager doesn’t do their team’s work for them. Decisions are better made close to the people they affect. The higher level’s job is to help — the Latin root, subsidium, simply means help — not to absorb.

    Leo XIV applies this to the digital era with a sharp move: in modern life, the de facto “higher level” is no longer the State or the institution — it is the platform, the model, the algorithm that quietly sets the terms of what we see, decide, and expect. When these systems take over human judgment instead of supporting it, they break the principle even when they “work.”

    Turned inward, this becomes a design rule for any system like the Faithfulness Coach:

    The automation-and-AI layer may handle the mechanical. It must never take over judgment, discernment, or genuine conversation. Where it replaces your own deliberation — even efficiently — it has crossed the line.

    I didn’t have a name for this when I wrote my first post, but it’s what the three-tier AI strategy I described is doing: simple deterministic scripts for routine processing, a smaller model for classification, a frontier AI reserved for the dialogues where being challenged is the point. The principle behind that design is that AI should strengthen my capacity to decide — not replace it. A tool that makes you a better thinker keeps the decision where it belongs — with you. One that thinks for you takes it away, even if the output is good.

    The clearest case of crossing that line is also the most intimate: letting AI speak for you. Newport’s ruach memalela argument names why this feels wrong in a way that the efficiency critique doesn’t. It is not merely that AI-written emails are impersonal. It is that speech — the transformation of your state of mind into words that land in another person’s mind — is at the core of what it means to be human. When you delegate that upward, you are not saving time. You are giving up something that cannot be recovered by working harder on something else.

    None of this is an argument against using the tools. I use AI constantly, including in my writing — this post included. The line is not whether a machine helped shape the words; it is where the idea, the judgment, and the accountability sit. If the thinking is mine, if I own what goes out under my name and stand behind it, the tool has done its job. What must never move to the machine is authorship in the deeper sense: the source of the idea, the creative ownership, the responsibility for the result. Use the tools freely. Just keep those.

    This is also the right test for any AI personal assistant product: does it strengthen the user’s own discernment, or does it quietly become the discernment? The answer matters both ethically and practically — a product that creates dependency isn’t a product that serves its user.

    The Faithfulness Coach application: for each AI tool in your system, ask honestly: is it handling the mechanical so I can focus on the meaningful, or is it absorbing judgment I should be exercising myself? And specifically: is your voice still yours?


    Technology takes the character of its makers

    This is the encyclical’s sharpest empirical claim (§9, §104): technology is never neutral. It embodies the choices, priorities, and anthropological vision of those who designed, financed, regulated, and deployed it. When efficiency, control, and profit are the dominant values in a system, the technology that emerges from that system carries those values — regardless of what its makers intended.

    For someone building a personal system using enterprise tools — and I am drawing on TOGAF, ITIL, Wardley Mapping, and GTD — this is a genuine caution. Those frameworks were designed to optimise large organisations. They are instruments of efficiency logic. Importing them wholesale into a personal system imports that logic too.

    My response has been to strip them — ruthlessly — and subordinate what remains to a purpose order that predates the tools. The frameworks are useful; they’re not in charge. The governance question I described earlier (is the system helping me achieve my goals, or am I just enjoying building it?) is exactly the antibody the encyclical’s diagnosis calls for: a deliberate check on whether the technocratic logic has quietly taken over.

    The Faithfulness Coach application: examine the tools and frameworks you’ve adopted. Whose values do they carry? Are those values upstream or downstream of your purpose? If your system was designed by efficiency logic and you’ve placed your purpose inside it, the hierarchy may be inverted.


    Accountability cannot be delegated upward

    The encyclical insists that conscience is irreducibly personal. No system, however sophisticated, can hold it on your behalf. When an AI makes a wrong call, a human in a role still owns it. When a decision affects real people, the fact that an algorithm made it does not distribute the moral weight — it concentrates it in whoever deployed the algorithm and structured the choice.

    For the Faithfulness Coach, the application is more intimate. The system surfaces information, tracks commitments, asks questions. It does not decide. My morning AI conversation is structured around questions, not answers — the point is to be challenged toward my own judgment, not to receive the judgment ready-made. Whatever the system recommends, I still own the choice.

    That’s not just an ethical stance. It’s what makes the system worth using. A system that decides for you is a system you cannot trust, because you don’t know whose values it’s actually serving.

    The Faithfulness Coach application: look at where your system makes choices on your behalf. Are those choices ones you’ve genuinely delegated — or ones that have quietly drifted outside your oversight? Accountability follows design.


    What this means in practice

    I’m not suggesting you read a papal encyclical to build a better morning routine. But I am suggesting that the encyclical surfaces something real: AI tools are not neutral productivity accessories. They carry a logic, they shape how you think, and they can gradually replace the very judgment they were meant to support.

    The five principles above are, in my reading, the diagnostic toolkit the encyclical offers:

    • Babel or Jerusalem — what is your system actually for?
    • Having more without being more — are you optimising for throughput or for faithfulness to purpose?
    • Support, don’t replace — does each tool strengthen your judgment or quietly take it over?
    • Technology takes the character of its makers — whose values are built into the frameworks you’ve adopted?
    • Accountability cannot be delegated — where your system decides, you still own it.

    None of these require a theological commitment to apply. They require honesty — which is harder.

    Newport frames digital ethics as being where bioethics was fifty years ago — before norms crystallised around transplants, genetic testing, and end-of-life care. The encyclical is one of those early crystallisations. The questions it asks are not going away. Better to work through them deliberately than to have the technology answer them for you by default.

    There’s more to come in this series — including why I stopped calling it a Personal Operating Model and what that change is really about, and a closer look at the review cadence that makes the system work in practice (getting the cadence wrong is the most common way a good system quietly fails).


    This is the second post in an ongoing series on the Faithfulness Coach. The first post, The Intentional Living Engine — Why Your Life Needs an Operating Model, introduces the framework. References: Pope Leo XIV, Magnifica Humanitas (15 May 2026), Vatican.va. Cal Newport, “On God and LLMs,” calnewport.com (25 May 2026); “The Pope vs. Silicon Valley,” calnewport.com (1 June 2026). John Lennox, God, AI, and the End of History (2026) — an Oxford mathematician arriving at the same conclusion from a different tradition: a tool, never a master.


    Martin Kallenbach is an independent IT management consultant based in Helsinki. He helps organisations with transformation, service integration, and governance — and is applying the same thinking to the question of how to live well and intentionally.

    Get in touch at martin@bilboconsult.com or connect on LinkedIn.

    PS — I’m exploring whether the Faithfulness Coach becomes something others can use. If you’re working through similar questions and would want something like this, I would be glad to hear from you.

  • The Intentional Living Engine — Why Your Life Needs an Operating Model

    I’ve spent 40 years helping organisations design operating models — the systems, processes, and governance that make things actually work. A few months ago, I started applying the same thinking to my own life. Not because my life was broken, but because I kept noticing a pattern: I would have a good idea, make some progress, get busy, and then quietly move on to the next thing. The ideas were fine. The follow-through wasn’t.

    So I built what I now call an Intentional Living Engine. It’s an operating model for my life.

    What I Mean by Operating Model

    In IT management, an operating model answers a simple question: how does this organisation actually run? What processes exist, what systems support them, how does information flow, and who is responsible for what?

    A Personal Operating Model asks the same question about your life. It makes visible the systems you already have — whether you’ve named them or not — and the ones you’re missing. Where does your information live? What happens daily, weekly, monthly to keep things on track? What gets automated, what needs your judgment, and what needs a real conversation?

    Most of us have informal versions of this. A calendar. Some to-do lists. Maybe a journal. What I found is that making it explicit and intentional changed how I relate to my own commitments.

    Starting with Purpose, Not Tasks

    Here’s what I got wrong at first: I started with productivity. Better task management, more automation, smarter inbox processing. And those things matter — but they’re not the point.

    The point is purpose.

    For me, that purpose is rooted in faith. Living close to God. Being fully present with my wife, my family, my friends. Serving my community. The operating model exists to help me actually do those things consistently — not just think about them or plan to do them.

    But the framework works regardless of what your purpose is. The core question the system asks every day is the same: does what I’m doing today bring me closer to where I want to be?

    That’s a different question from “what do I need to get done today?” Productivity systems optimise for throughput — how many tasks can you check off. An Intentional Living Engine optimises for faithfulness — are you living the life you actually want?

    What I’ve Built

    After a few months of building, testing, and honestly also overbuilding, here’s what I’ve found matters. There are ten dimensions to a Personal Operating Model, and I’ll share the headlines here. I plan to write more about each one.

    Vision and purpose come first. Without clarity on what the system is for, it becomes a treadmill. I use a framework of four domains — Contemplation, Constitution, Community, and Craft — with a deliberate priority order. Faith and health before business.

    Life architecture means mapping out your areas of responsibility. I have 18, from faith and marriage to business development and household maintenance. Each gets regular attention through a weekly rotation. The upstream priorities get reviewed first. That’s not just organisation — it’s a statement of values written into a schedule.

    Information architecture is about having one place to look. My Obsidian vault is the index of my life. Not everything lives there, but everything is reachable from there. When I open my daily journal in the morning, I can see and reach every decision that needs my attention. At least, that’s the goal — making the links reliable is still a work in progress.

    Process architecture has three layers: a pipeline for mechanical data processing that runs invisibly, a cockpit (the daily journal) that presents information clearly, and a conversation layer — a morning standup with AI that doesn’t just list tasks but asks questions about what matters.

    Automation and AI strategy follows a simple principle: use the simplest technology that works. Deterministic scripts for routine processing. A local language model for classification tasks that need more intelligence than regex but less than a full conversation. And a frontier AI for the genuine dialogues — morning reflection, strategic thinking, the conversations where being challenged is the whole point.

    Technology choices matter less than you would think. What matters is that each component has a clear role, and when one piece is unavailable, the whole system degrades gracefully rather than breaking.

    Lifecycle tracking means that tasks, opportunities, and commitments each have defined states. The system doesn’t just tell me what’s new — it surfaces what’s stuck, what’s overdue, and what deserves to be celebrated.

    Review cadences give the system its rhythm. Daily for orientation. Weekly for feel and direction — how did it go? Monthly for data — what do the numbers say about health, finances, goal progress? Quarterly for strategy — am I doing the right things? Each cadence has a different character, and mixing them up makes them all less useful.

    Governance means the system itself gets maintained. Documentation is a first-class output. And there’s a question built into my monthly review that keeps me honest: is the system helping me achieve my goals, or am I just enjoying building it? Because building systems is fun, and that’s a legitimate risk.

    Human factors are the most important dimension. If I open the system with curiosity in the morning, it’s working. If I open it with dread, it’s not. Joy matters. The satisfaction of checking things off matters. A system you avoid is worse than no system at all.

    What I’ve Learned So Far

    Three things stand out.

    First, purpose before productivity. Every design decision gets tested against the question: does this help me live faithfully? Not “does this make me more efficient?” Efficiency in service of the wrong things is just faster drifting.

    Second, enterprise thinking works at personal scale — if you strip it down. I’m drawing on TOGAF, ITIL, Wardley Mapping, and GTD. Configuration management, capability mapping, service value streams — these are design patterns for complex systems, and your life is a complex system. But you have to be ruthless about what to keep and what to drop. Most enterprise architecture is overhead at a scale of one.

    Third, the biggest enemy is the good-idea cycle. New idea, burst of energy, initial progress, life gets busy, new idea replaces old one. The operating model’s job is to break that cycle — not by being rigid, but by making it visible. Here’s where you said you wanted to be. Here’s where you are. Here’s what changed and why. You decide — but with clear sight, not in the fog of busyness.

    Why I’m Sharing This

    I’m building this for myself, and I’m genuinely enjoying it. But I also notice that the methods and frameworks are not specific to me. The purpose is personal — yours will be different from mine. But the architecture of intentional living is universal.

    Over the coming months, I’ll share more about specific components: the daily journal as a life cockpit, the three-tier AI strategy, the review cadence framework, and the design principles that make the difference between a system you love and a system you abandon.

    If you’re someone who has plenty of good ideas but struggles to make them stick — or if you’ve tried productivity tools and found them useful but somehow not enough — I think you’ll find something here.


    Martin Kallenbach is an independent IT management consultant based in Helsinki. He helps organisations with transformation, service integration, and governance — and is currently applying the same thinking to the question of how to live well and intentionally.

    Get in touch at martin@bilboconsult.com or connect on LinkedIn.